Collection Representative with Johnson & Johnson French |


Johnson & Johnson Global Services, the global shared services organization that supports Johnson & Johnson’s business, performs selected functional tasks consistently across all regions and industries using simplified and standardized end-to-end processes and advanced technology. . Johnson & Johnson Global Services’ vision is “to be trusted business partners who deliver increasing value by creating and sustaining world-class services at global standards that enable the power of Johnson & Johnson.”

The responsibilities and impact YOU will have:

  • Cash collection for the region and assigned customers according to defined procedures and financial principles and legislation

  • Selected Accounts Receivable Tasks

  • Respond to specific questions from local organizations, customer service, audit, financial reconciliation and invoice processing groups and clarify situations when vital

  • Investigate and resolve disputes and deductions that would otherwise delay or prevent payment of accounts receivable

  • Place accounts on credit hold and release orders from credit hold within authority,

  • Perform all I2C procedures as needed, in a timely manner

  • Follow up on unidentified and unapplied receipts in collaboration with cash enforcement team/customers according to defined procedures

  • Respond to specific questions from local organizations, customer service, compliance and other partners

  • Proactively suggest ideas to improve and automate processes

We would like to hear from you, if you have/are:

  • Strong telephone communication skills combined with customer and service orientation

  • Experience in a similar position in finance/accounting/customer service

  • Ability to deal with difficult situations using own judgment and initiative

  • Attention to detail

  • Strong analytical and interpersonal skills

  • Fluency in French (written and oral) and good level of English (written and oral)

This is what awaits YOU at J&J:

  • An opportunity to be part of a global market leader.

  • A dynamic and inspiring work environment.

  • Many opportunities to work on challenging projects and assignments.

  • Opportunities for personal and professional development.

  • Many benefits: 5 weeks vacation, home office, flexible working hours, sick leave

  • Meal vouchers, Cafeteria, sponsorship bonus, life and accident insurance, MultiSport card

  • Contribution for: public transport in Prague, language stay, sick leave, pension contribution,

  • Refreshment at the workplace, corporate gym, free sports activities, corporate events

Benefits are regulated by an internal policy which contains all the details regarding entitlement and conditions of benefits.

For more than 130 years, diversity, equity and inclusion (DEI) has been part of our cultural fabric at Johnson & Johnson and embedded in the way we do business every day. Our commitment to respecting the dignity and diversity of all is anchored in our Credo.

We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values ​​different perspectives and life experiences. .

That’s why, at Johnson & Johnson, we strive to create an inclusive environment where diverse backgrounds, perspectives and experiences are valued and each of our employees feels like they belong and can reach their potential. It doesn’t matter who they are.

Diversity, Equity and Inclusion at Johnson & Johnson means “You Belong”!

Benefits of the position

Corporate events and teambuilding
home office
Sick days
Contributions to education
Contributions to sports, cultural or leisure activities
Meal vouchers or meal contribution


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